FAQS

Find answers to the most frequent questions

GENERAL INQUIRIES

How the apartments are managed

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Tourist rentals on platforms (AIRBNB, booking, etc.) and seasonal rentals with their own website ( vivebarcelona.com ): Rental strategies according to owner priorities.

How does vivesuperhost help me get the most out of my home?

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The fundamental thing to maximize the performance of the homes is to work on the positioning of the apartments in the rental, tourist or temporary platforms, adapt the prices to the demand and take care of our guests to obtain the best reviews.

To position the ads well, we work with the best platforms, but not all, to focus on them, get to know them in depth and market the homes on each platform in the most appropriate way. We take great care of the photographs, the description and realization of the advertisements, the attention and speed in the requests through them, etc.

The price monitoring carried out by our Revenue Management team is daily, carrying out adequate discount policies, minimum stay policies depending on the season, attention to events, holidays and demand peaks, etc. In this way, we seek to maximize prices at peak demand and occupy apartments in homes and at times of lower demand, always seeking the best balance between price and occupancy that optimizes the performance of homes.

Finally, all this must be accompanied by the best attention to guests that translates into good evaluations on their part. To this end, we make a great effort to ensure that communication is instantaneous with the guests, to respond with agility to incidents that may arise and to make ourselves available to the guests for everything they may need during their stay.

What do we take care of?

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Everything, reservations, check-in, maintenance, cleaning, bedding, 24/7 service (generalitat registered telephone service).

WAY TO PAY

How commissions work

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Without fixed costs, it depends on the results offered, TOP results 25% (25% above the average), GOOD 20% (20% above the average), AVERAGE 15% (income in the average).

How the charges work

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Receive the money directly and at the end of the month we will send you an invoice and a report on the operation of the apartment. Absence of defaults.

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